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Please read these terms and conditions carefully before using this Website. By accessing or using our Website, you agree to be legally bound by these terms and conditions as they may be modified and posted on our Website from time to time. If you have any other queries on how to use this site, please email us at info@gotthegoods.com with a brief outline of your enquiry. Details of procedures, products, services, prices, payment and delivery are displayed on our Website. If you choose to place an order, you will be given clear instructions on how to navigate our simple online order process and you will be required to provide us with your accurate personal details. Please: 1. Read through these terms and conditions carefully before using this Website. 2. Print a copy for future reference. 3. Read our Privacy Policy section regarding your personal information. If you have a comment, concern or complaint about a product or service you have purchased from us, please contact us via email at info@gotthegoods.com or by post to AREYA Consulting LTD (regitered in England and wales with number 13045660) 9 Chester Place, London NW14NB
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We reserve the right to change any services, product prices, product specifications and availability at any time. All prices and descriptions supersede all previous publications. All product descriptions are approximate. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions of business and the remainder of the provision in question will not be affected. This Website, any content contained herein and any contract brought into being as a result of usage of this Website are governed by and construed in accordance with law of the jurisdiction specified in the clause below and the parties to any such contract agree to submit to the exclusive jurisdiction of the courts as specified. All contracts are concluded in English. These terms and conditions do not affect your statutory rights.
‘Conditions’ means these terms and conditions. ‘We/us/our’ means AREYA CONSULTING ltd ‘Website’ means the Website located at www.God The Goods.com/or any subsequent URL which may replace it or sit alongside it. ‘United Kingdom’ means England, Wales, Scotland, Northern Ireland and the Channel Islands. ‘You/your’ means a user of the Website. ‘Working days’ mean Monday to Friday (excluding public holidays in the United Kingdom).
Orders will only be accepted from persons over the age of 18. Orders may be accepted from persons resident outside the United Kingdom. All orders are subject to acceptance and availability. If any goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available from stock or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time prior to acceptance. You shall be responsible for ensuring the accuracy of the details provided on the order form and we will not accept an order unless all details requested on the order form have been entered correctly. You acknowledge that any automated acknowledgment of your order that you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we accept your order by (i) debiting your credit or debit card, or (ii) despatching goods to you/making goods available for download by you or commencing the services, whichever is the earlier. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website. Each item or service purchased is sold subject to additional specific terms and conditions relating to that item or service including, without limitation, terms and conditions concerning estimated delivery times and any warranties. Please ensure that you read such additional terms. We are entitled to refuse any order placed by you and will not be required to provide an explanation.
Orders can be cancelled without charge as long as instructions are received at least 2 hours before the cutoff for post. No cancellation can be accepted after this deadline.
Customers are offered one or more of the following shipping options:
Fulfilment is from Monday to Friday (inclusive) via Royal Mail Recorded Delivery or courier service, all goods will require a signature upon delivery. Where customers specifically request to be able to select for parcels to be delivered without a signature, the customer accepts full responsibility in case the parcel/product is damaged, lost or stolen.
Please contact us by email to info@gotthegoods.com if your delivery does not arrive within the expected time period.
Orders must be placed before the cut off (found on the checkout page) to be guaranteed for same day dispatch. While God The Goods will try to fulfil as many orders as possible, where orders are placed after the cut-off, we reserve the right to process them the following working day.
Where courier parcels cannot be delivered because of incorrect address or failed delivery due to customer not present or any other reason that delivery cannot be made, the courier will charge £5 to return the product to base. If customer wishes to have the parcel re-sent, the return cost as well as the new postage cost will become payable. If customer requests a refund instead of re-delivery, a refund is issued minus the cost of delivery and the cost of return.
All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. Prices quoted are for delivery (in the case of goods) and for performance (in the case of services) in the United Kingdom unless otherwise specified. Prices are in British Pounds Sterling unless otherwise specified.
In the unlikely event that the price or description of an item or service has been incorrectly advertised, we may contact you by email to ask whether you wish to proceed with your order with the correct price or description. If you are not happy to proceed, or we are unable to obtain your instructions, we may cancel the order. Unless we have already despatched or commenced performance of your order, we will not be obliged to supply products or provide services at the incorrect price or based on an incorrect description. Payment can be made by any major credit or debit card (issued by a regulated European financial institution) or through bank transfer as explained on the checkout page. We are unable to process payments from American Express cards or PayPal. Payment will be debited and cleared from your account before the despatch of your goods. By placing an order, you, the buyer, consent to payment being charged to your debit/credit card account or electronic payment transaction deposited from your bank. Title to the goods will pass to you, the buyer, on delivery of the goods. We will issue you with an electronic receipt to your email address once the goods have been despatched. When you pay for your order by credit or debit card, we use a payment gateway (Quickpay) who carry out checks or ‘authorisations’ with the card issuer for security reasons.
Please check that your order is correct upon receipt.
Under the Consumer Contract Regulations, you have up to 14 days from the day you receive your goods to return and cancel your purchase. If you wish to cancel, you must inform us of this decision by email to info@gotthegoods.com with your order reference number and intention to cancel. We can only accept returned items that are in resalable condition i.e. unopened, sealed and in their original packaging. You are responsible for the cost of returning the items. We will then provide a refund (minus any postage costs we have incurred but have not charged you) to your original method of payment within 14 days of receiving the item(s). We advise that you obtain a proof of postage when you return the item.
In the unlikely event that you receive a product with a manufacturing fault, or a damaged or incorrect product, please contact us as soon as possible on info@gotthegoods.com attaching photos of the items where possible, and letting us know your order reference number. We aim to respond to messages within 24 hours. Please note that some investigations can take longer.
In case an incorrect product has been received, the customer must refrain from opening the packaging and should contact God The Goods via email as soon as possible to arrange a replacement or alternative compensation. God The Goods has the right to request the incorrect item back and any item that is opened is deemed to be acceptance of that product.
Where a manufacturing fault has been confirmed we will provide a replacement, store credit or refund within 10 days and postage costs will also be refunded on submission of proof of cost of postage.
All returns items must be sent to us using tracked (and we recommend insured) mail.
Where the product has had to be shipped from overseas, we cannot offer refund on import duties.
If a returned item is found not to be faulty under testing, then you will be required to pay the cost of return postage.
We attempt to ensure that the information available on the Website at any time is accurate. However, we will not be held liable for any errors or omissions. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these. Products, services, prices and offers are only valid at the time they are published on our Website. All images should be used only as a guide or representation of the item. All drawings, descriptive matter and specifications of goods and services on the Website are for the sole purpose of giving an approximate description of the goods and services. We may also change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts or all of the Website without notice or liability. We reserve the right to:
Notwithstanding any other provision in the Terms and Conditions, nothing in these Terms and Conditions will affect or limit your statutory rights; or will exclude or limit our liability for death or personal injury resulting from our negligence. The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet. We will use reasonable endeavours to verify the accuracy of any information on the Website but make no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website. We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you, the buyer, for any loss, costs or expenses arising directly or indirectly from any delays in doing so and we will not be deemed to be in breach of these Terms and Conditions by reason of any delay in performing, or any failure to perform, any of its obligations in relation to these Terms and Conditions, if the delay or failure was due to any cause beyond our reasonable control. We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for: 11.1. any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or 11.2. any loss of goodwill or reputation; or 11.3. any special or indirect losses suffered or incurred arising out of or in connection with the provision of any matter under the Terms and Conditions. You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms and Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your Personal Information with your authority. This clause does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
We shall have no liability for delays or failures in delivery or performance resulting from force majeure, including but not limited to, war, demands or requests of Government authorities, strikes, shortages of labour, fuel, power, raw materials, late or defective performance or non-performance by suppliers, transportation disruptions, inability to ship or other causes, beyond our reasonable control.
You warrant that: 13.1. the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; 13.2. you are not impersonating any other person or entity and 13.3. you will notify us immediately of any changes to your personal information by emailing or telephoning our customer service representatives.
In order to monitor and improve customer service, we sometimes record telephone calls. You can find full details of our Privacy Policy on the Website.
Except for our affiliates, directors, employees or representatives, a person who is not a party to these Terms and Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for: 16.1. the privacy practices of such websites; 16.2. the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources; or 16.3. the use which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
We can ship overseas subject to extra shipping or postage costs, as well as any additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will have an opportunity to cancel your order in case these costs are not satisfactory.
The Website is controlled and operated in the United Kingdom. These Terms and Conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us:
We do not use cookies to:
We use cookies to make our website work including:
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Disabling these cookies will likely break the functions offered by these third parties
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks). Neither us, the networks, or the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do. Our affiliate cookies are provided by Affiliate Traction.
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites
It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.
This is the privacy policy for http://www.GotThe Goods.com and each of our mobile applications that we make available from time to time (Application(s)). The Site is operated and the Applications are provided by AREYA CONSULTING LTD (we, us and our). For the purposes of the Data Protection Act 1998, we are the data controller.
We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. By using the Site or any Application, you consent to the collection and use of information in accordance with this privacy policy.
We reserve the right to change this privacy policy from time to time by changing it on the Site or updating the relevant Application. This privacy policy was last updated on 4th July 2020.
We may collect and process the following personal information about you:
We may, from time to time, run referral programmes or similar initiatives, such as a “Refer a Client” programme, that invite you to provide us with the contact details of someone who is known to you who may find our products or services to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). Any referral information that you provide will not be made available to other users of the Site or Application. By providing us with their details, you confirm that you have their permission to do so and you must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who made the referral in the message that is sent to them.
We will use the personal information you provide to:
You can tell us not to contact you with information regarding our products and services or those of third parties, or to share your details with third parties so that they can send you information regarding their products and services, either at the point such information is collected on the Site or Application (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the contacting us details at the end of this privacy policy.
When you visit the Site or access or use any Application, we may automatically collect additional information about you, such as the type of internet browser or mobile device you use, any website from which you have come to the Site or Application and your IP address (the unique address which identifies your device on the internet) and your operating system, which are automatically recognised by our web server. You cannot be identified from this information and it is only used to assist us in providing an effective service on the Site or Application and to collect broad demographic information for aggregate use.
In addition to cookies we may use the following similar technologies in respect of your use of the Site or Applications:
We may disclose aggregate statistics about visitors to the Site and users of the Application (customers and sales) in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the Site or the Application, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose your personal information if legally entitled or required to do so (for example if required by law or by a Court order or if we believe that such action is necessary to prevent fraud or cyber crime or to protect the Site or Applications or the rights, property or personal safety of any person).
The Site and Applications may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.
We do not offer website services to minors. Our website is for customers above 18 years of age.
The Site and Applications may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We offer two payment options:
Customers paying by bank deposit must make their payment using electronic transfer and quote their God The Goods order number as the reference for the payment. We will never request your bank details when you are making a bank payment.
For customers pay with a debit or credit card, their payments are captured through our payment solution provider Quickpay. Customers credit or debit card information is not captured by God The Goods and entered directly into the Quickpay portal, who operate a secure server for processing payment details. Information supplied to Quickpay is not within the control of God The Goods and is subject to the Quickpay privacy policies, terms and conditions.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the Site or Application whilst it is in transit over the internet and any such submission is at your own risk.It is advisable to close your browser or the Application when you have finished your user session to help ensure others do not access your personal information.
Information that you submit via the Site or Application is sent to and stored on secure servers operated by Shopify. By submitting information via the Site or Application, you agree to this storing, processing and/or transfer.
In addition, if you use our services while you are outside the UK, your information may be transferred outside the UK in order to provide you with those services.
You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee not exceeding the prescribed fee permitted by law. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.